Services / Email marketing & retention

Retention · Surrey & Metro Vancouver

Email marketing & retention

Keep a useful conversation going with people who have chosen to hear from your business. We plan and create email campaigns that help subscribers take a relevant next step.

Your investment
CAD $499 / month
Illustrative scene: A boutique owner preparing product content for a newsletter

Built around a clear scope

Give people a reason to come back.

For businesses with an appropriately permissioned list, a working email platform and something helpful to share. This is a retention service, not a cold-email blasting programme.

Four campaigns per month

Four email campaigns for one brand and one primary audience, with concise copy, subject lines and a clear action.

Reusable branded layout

A practical email template using your existing brand and approved assets.

Basic audience organisation

Up to two agreed audience segments, such as customers and prospects, within your current platform.

Approval and scheduling

One consolidated revision round per campaign, link checks and scheduling after approval.

Monthly review

Review clicks, replies, unsubscribes, delivery issues and attributable actions. Treat opens as directional rather than a perfect measure of attention.

How we work

A clear path from brief to delivery.

01

Choose the reader’s reason

Start with a useful question, resource, service reminder or offer appropriate to the audience.

02

Build one clear message

Write for the reader’s situation, keep the layout readable on mobile and make the next step obvious.

03

Learn from response

Use clicks, replies and outcomes to improve relevance. Remove disengaged or ineligible recipients according to the agreed list policy.

Stay relevant after the first purchase.

  1. 01Permission
  2. 02Useful message
  3. 03Relevant action
  4. 04Learn and refine
Send content people agreed to receive, then use their response to improve the next message.Illustrative workflow · Stages, not performance data.

What it could look like

A practical business example.

An accounting firm can share a monthly record-preparation checklist and link to a relevant service. A SaaS business can send a focused feature lesson to people who have opted in. A home services company can share a seasonal maintenance guide without pretending every reader needs an urgent purchase.

Illustrative scenario, not a client result or forecast.

What success means

Look for useful outcomes.

The aim is useful repeat engagement and more informed repeat or referral decisions. We measure the response to each message and protect list quality. No email plan can guarantee inbox placement or a fixed amount of revenue.

Price and boundaries

CAD $499 per month

Email-platform fees, list migration, advanced lifecycle automation, paid images and custom HTML applications are separate. You remain responsible for an appropriate permission basis; we do not use purchased lists. Domain authentication may require access from your administrator.

Prices are in Canadian dollars, before applicable taxes. Extra work and third-party costs require an agreed scope. Individual-service prices are separate from V12 introductory offers.

Start with the right fit.

Tell us what you want to improve and what is already in place. We will confirm whether this scope fits before you commit.

Start a conversation →

Questions before you start

Know what you are choosing.

Can you use Brevo or Mailchimp?

Yes, subject to the required features in your account plan. Software charges are not included in our management fee.

Will every campaign be a sales promotion?

No. The calendar can mix useful resources, education, service reminders and relevant offers.

How do we get started?

Tell us your goal, current website and preferred service. We confirm fit, access, scope and a start date before work begins. Taxes and any separately approved third-party costs are additional.

How this fits into V12

Explore the connected systems behind this service: Email growth.

Read how the V12 framework works to see how we choose priorities across your business.